Terms and Conditions
Introduction
Welcome to Godiva Chauffeurs. By using our chauffeur services or booking through our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
Services
Godiva Chauffeurs provides luxury chauffeur services across Warwickshire, Leicestershire, Coventry, and surrounding areas. We strive to deliver safe, reliable, and high-quality executive transportation.
Booking and Payment
- Bookings can be made via our website, phone, or email.
- Full payment or a deposit may be required at the time of booking, as specified.
- Prices are subject to change without notice but confirmed bookings will be honored at the agreed price.
Cancellations and Refunds
- Cancellations must be communicated in advance.
- Refund policies depend on the timing of the cancellation and will be outlined at booking.
- Godiva Chauffeurs reserves the right to cancel a booking due to unforeseen circumstances; in such cases, a full refund will be provided.
Customer Responsibilities
- Customers must provide accurate information when booking.
- Passengers must comply with all applicable laws and regulations during the service.
- Any damage caused by the customer or passenger to vehicles will be the customer’s responsibility.
Limitation of Liability
Godiva Chauffeurs is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability for direct damages is limited to the amount paid for the service.
Privacy
Your personal data will be handled in accordance with our Privacy Policy.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be effective immediately upon posting on our website.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Contact Us
For any questions about these Terms and Conditions, please contact Godiva Chauffeurs at
contact: 02475 07 1111 | email:sales@godivaChauffeurs.co.uk.
What Our Customer Say
From beginning to end, the service was outstanding. The Mercedes e class was spotless, elegant, and exceptionally comfortable, while our chauffeur was prompt, polite, and thoroughly professional. Every aspect was carefully attended to, creating a seamless and enjoyable journey. I highly recommend Godiva Chauffeurs to anyone looking for a first-class chauffeuring experience in the Midlands area.
I booked an executive airport transfer for a client, and both the vehicle and the chauffeur exceeded expectations. The meet-and-greet and entire transfer process were seamless from start to finish. I will gladly use their services again and highly recommend them to others.
I’ve been using Godiva Chauffeurs as my chauffeur company for the past 12 months, and they have consistently delivered exceptional service. They combine efficiency with luxury, maintaining their vehicles in pristine condition at all times. The drivers are professional yet personable, striking the perfect balance between courtesy and warmth. Their on‑demand, tailor‑made journeys ensure the utmost comfort and a truly personalised travel experience.
Where Are We Based?
Based in Coventry city centre, Godiva Chauffeurs is at the heart of the West Midlands, situated perfectly to provide our luxury chauffeur services across the entire region.
Address
Unit 1-2 Holbrook Lane,
Coventry CV6 4AF